Cookies Policy

Cookies are small text files that a website may place on your computer, mobile device or other internet-connected device when you visit. They allow a website to recognise a device, remember certain information and support functions such as navigation, security and account access. Cookies can make a website easier to use by reducing the need to enter the same information repeatedly.

Some cookies are set directly by A Big Candy Casino. Other cookies may be set by service providers that help us operate, secure, analyse or improve the website. These third-party providers may process information collected through their technologies in accordance with their own privacy notices and terms.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose, settings and the provider that places it.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these similar technologies collectively as cookies.

The cookies used on our website may serve different purposes. Some are necessary for the website to function, while others help us understand use of the website or provide content that is more relevant to visitors. The availability and use of particular cookies may change as the website, its features and supporting services develop.

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may help with page navigation, secure areas, account sessions, authentication, fraud prevention, responsible access controls and the operation of technical services. Without these cookies, some parts of the website may not operate correctly. Because they support core functions, they may not always be disabled through website preference tools.

Preference and functionality cookies

Preference cookies may remember choices made on the website, such as language, region, display settings or cookie preferences. Functionality cookies can help provide features requested by a user and may remember information that improves the way the website works. If these cookies are disabled, some preferences may not be retained and certain features may be less convenient to use.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move through the website, whether pages load properly and where errors occur. This information can help us measure performance, identify technical issues and improve content, design and functionality. Analytics information is generally considered in an aggregated or otherwise limited form, although the treatment of information depends on the relevant service and settings.

Security and risk-management cookies

Security-related technologies may help detect unusual activity, protect accounts, reduce automated or abusive traffic and support the integrity of the website. They may be used to assist with identity, access, fraud and compliance processes. These technologies are not intended to remove a user's responsibility to keep account credentials and devices secure.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, understand visits from promotional channels and show or assess advertising that may be relevant to a user. They may allow a service provider to recognise a browser or device across different websites or services. You can usually manage these cookies through the cookie preference controls provided on the website and through your browser or device settings.

We may use external providers to support website hosting, security, analytics, customer support, payments, communications, advertising or other operational functions. These providers may use cookies or similar technologies on our behalf, or may collect information under their own responsibility. The information collected can include a device identifier, browser type, operating system, approximate location, referring website, pages visited, interaction details and technical event data.

Cookie information may be combined with other information that a provider holds, subject to the provider's own policies and applicable law. We do not use this policy to describe every third-party service that may be present at any particular time. The cookies and services in use can change as technical requirements, website features and business arrangements change.

Cookies do not necessarily identify you by name. However, information collected through cookies may be linked with account, device or other information in some circumstances. We handle personal information in accordance with applicable privacy obligations and our Privacy Policy. You should review the privacy information of third-party providers where you want to understand how they handle information independently.

Information collected through cookies may include

• The type of device, browser and operating system used to access the website.
• The pages, features or content viewed and the approximate time spent on them.
• Technical information about connections, performance, errors and interactions.
• The website or link that referred you to our website.
• Cookie preferences, consent choices and information needed to remember those choices.
• Information used to help protect the website, accounts and services from misuse.

When available, our website may provide a cookie banner or preference centre that allows you to accept, reject or adjust certain categories of cookies. Your choices may be stored in a cookie so that the preference message does not appear repeatedly. Strictly necessary cookies may continue to operate because they are required for core website functions.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view, block, delete or restrict cookies. You may be able to set your browser to notify you before a cookie is placed or to reject cookies automatically. Instructions differ between browsers, so you should consult the help or settings information provided by your browser.

If you use more than one browser, device or profile, you may need to set your preferences separately for each one. Deleting cookies can remove saved choices and may affect website functionality. Blocking all cookies may prevent access to account areas or cause some services, security features and pages to work incorrectly.

Some third-party providers offer their own controls for managing analytics or advertising technologies. Browser-based privacy tools and device settings may also affect the availability of cookies and similar technologies. We cannot guarantee that every third-party control will operate in the same way or remain available, and use of those controls is subject to the provider's terms.

Your responsibilities

• Keep your browser, device and security software reasonably up to date.
• Review cookie and privacy settings on each device and browser used to access the website.
• Avoid using shared or public devices for account activity where possible.
• Log out of account areas and remove stored access information when using a shared device.
• Contact us through the available website channel if you have a question about this policy or our use of cookies.

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, our service providers, legal requirements or our operating practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should check this page periodically to remain informed.

This policy explains cookies and similar technologies only. It does not replace the Privacy Policy, which explains how personal information may be collected, used, disclosed, stored and managed. It also does not replace any terms that apply to your use of the website or any account and gaming services.

If you have questions, concerns or a request about cookies, privacy or the handling of your information, please use the contact or support option made available on the A Big Candy Casino website. Do not include unnecessary sensitive account, payment or identity information in an initial message. We may need to verify your identity before responding to a privacy-related request.

A Big Candy Casino aims to handle information responsibly and to use cookies for legitimate operational, security, measurement and communication purposes. Cookie choices may affect the way the website operates, but they do not remove any account, legal or responsible gambling obligations that apply when using online gambling services in Australia.